SPRING SALE SHIPPING UPDATE
Due to the incredible response to our Spring Sale, we're experiencing higher than usual order volumes. Please allow an extra 5–10 business days for processing and dispatch.
Need it sooner? Select Priority Shipping at checkout and your order will be prioritised for packing and dispatch.
We appreciate your patience and support.
# Please note that we cannot ship to a PO Box.
Once orders have been dispatched, delivery times may be affected by courier delays, customs processing or other factors outside our control. Note that you will have a tracking number once your order has been shipped.
PRIORITY SHIPPING
Need your order ASAP? Select Priority Shipping at checkout (starting at US$28) to have your order packed and shipped ahead of others. With expedited processing, your lingerie will arrive even sooner—perfect for last-minute gifts or when you just can’t wait!
US SHIPPING
- Free Shipping on all US orders above US$150
- Express Shipping on all orders below US$150 for a flat rate of US$13
- Any taxes are itemized at checkout
Rest assure that will not be required to pay any additional fees upon delivery.
If you have any questions, feel free to reach out to us at [email protected] — we’re here to help!
INTERNATIONAL SHIPPING
We offer fast & easy shipping to most countries. Any applicable shipping, customs, tax or import duties are calculated at checkout. Please refer to the international shipping and returns table for further information.
|
DESTINATION
|
SHIPPING COST*
|
FREE WITH
MIN SPEND
|
DELIVERY TIME
(Bus Days)**
|
PREPAID RETURNS
|
|
Australia
|
AU$20
|
AU$220
|
3 - 7
|
AU$20
|
|
Canada
|
CA$18
|
CA$250
|
3 - 7
|
CA$20
|
|
France
|
€12
|
€180
|
3 - 7
|
€15
|
|
Germany
|
€12
|
€180
|
3 - 7
|
€15
|
|
Hong Kong
|
HK$30
|
HK$800
|
2 - 7
|
HK$30
|
|
Mexico
|
MXN350
|
MXN4500
|
3 - 7
|
MXN450
|
|
Singapore
|
SG$15
|
SG$200
|
3 - 7
|
SG$20
|
|
Spain
|
€12
|
€180
|
3 - 7
|
€15
|
|
United Kingdom
|
£10
|
£160
|
3 - 7
|
£15
|
Rest of World - Please see checkout page for accurate shipping, tax and duties (if applicable)
*Shipping Cost listed are a guidance only. Please see the checkout page for the accurate postage fee to your desired destination.
**Delivery time is a guideline indicated by the courier and does not include any delays caused by custom clearance, peak seasons or any other situations at the destination.
REMOTE AREA DELIVERY
A surcharge may be applied per shipment when delivery destination location is remote. For enquiries or more details please emails us at [email protected].
SHIPPING PROTECTION
We strongly recommend adding Shipping Protection at checkout for extra peace of mind. This option protects your order in rare event it's lost, stolen or arrives damaged.
CUSTOMS DUTY, TAXES & FEES
Duties and taxes are calculated based on the items ordered, country of origin and shipment destination. If applicable, these duties and taxes will be automatically calculated at checkout and added to your total in the shopping cart.
Rest assure that will not be required to pay any additional fees upon delivery.
Please note, duties and taxes are non-refundable.
Note: By selecting a shipping method, you agree to the International Shipping Terms & Conditions above. Shipping costs are non-refundable. Parcels that are stolen, refused, failed to deliver, request change of delivery address, or is bounced back will not be liable to Avec Amour Lingerie and may be charged or deducted from your refund if Shipping Protection is not added. If you have any questions please contact DHL with you tracking number or email us at [email protected].
